Privacy Policy

1. Who we are

Forest Gardeners Limited ("we", "us", "our") is a company registered in England and Wales. Our registered address is Meadow Farm, Sway Road, Tiptoe, Lymington, Hampshire, SO41 6FR.

We are the data controller for the personal data we collect through this website. If you have any questions about this policy or how we handle your data, please contact us at hello@forestgardeners.co.uk.

2. What data we collect

We collect the following personal data when you use our website or contact us:

• Contact information: name, email address, phone number, and postcode, when you submit an enquiry through our contact form.
• Project information: details about your landscaping project that you provide in your enquiry.
• Usage data: standard server logs including IP address, browser type, and pages visited (collected automatically).

3. How we use your data

We use your personal data to:

• Respond to your enquiry and provide the landscaping services you have requested.
• Prepare and send you a quote for your project.
• Communicate with you about your project.
• Comply with our legal obligations.

Our lawful basis for processing your data is legitimate interests (responding to your enquiry) and consent (where you have ticked the consent box on our contact form).

4. How long we keep your data

We retain enquiry data for up to two years from the date of last contact. If you become a customer, we retain relevant records for up to six years to comply with our legal and contractual obligations.

5. Sharing your data

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with:

• Our email and hosting service providers, who process data on our behalf under data processing agreements.
• Legal or regulatory authorities, where required by law.

6. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Object to processing based on legitimate interests.
• Withdraw consent at any time (where consent is the basis for processing).
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us at hello@forestgardeners.co.uk.

7. Cookies

This website uses only essential cookies required for basic functionality. We do not use tracking or advertising cookies. For more information, see our Cookie Policy.

8. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last updated. We encourage you to review this policy periodically.

9. Contact us

If you have any questions about this privacy policy or our data practices, please contact us at hello@forestgardeners.co.uk or by post at the address above.